Position Summary

The Pod Manager is a strategic leadership role responsible for the overall performance and direction of a multi-disciplinary Pod. The Pod Manager will lead a team of professionals delivering Advisory, Tax Prep and Compliance, Bookkeeping, and Payroll services to our clients. This role is focused on long-term success, team development, and strategic alignment with the company's broader objectives. The ideal candidate will be a strong leader with a vision for the department's culture and a commitment to continuous improvement.

Key Responsibilities

• Pod Leadership: Drive the vision and culture for the entire Pod, mentoring supervisors and fostering an environment of accountability and continuous improvement.

• Performance Management: Manage key performance indicators (KPIs), fostering a data-driven culture within the pod. Making data-informed decisions and goals for the Pod. Conduct formal performance evaluations, and manage overall team performance. Performance Management: Lead and manage the pod's performance, focusing on key performance indicators (KPIs) to cultivate a data-driven culture. This includes conducting formal performance evaluations and making data-informed decisions to set goals for the pod.

• Strategic Planning: Collaborate with senior leadership to plan for future operational needs and ensure resources are allocated effectively.

• Process Improvement: Analyze performance data and workflows to identify opportunities for significant improvements in efficiency, quality, and cost-effectiveness within the Pod's services.

• Cross-Functional Collaboration: Act as the primary liaison between the Pod and other areas of the business.

• Team Building: Lead the recruitment, hiring, and onboarding strategy to build a capable and resilient team within the Pod.

• Client Relations: Oversee key client relationships, acting as a point of escalation and ensuring client satisfaction and retention.

Qualifications

• Experience: 5-7 years of progressive experience in a management role within the financial services, accounting, or business advisory industry.

• Education: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. CPA or EA preferred.

• Leadership: Demonstrated experience in leading, mentoring, and developing multi-disciplinary teams.

• Industry Knowledge: Strong, comprehensive knowledge of tax, compliance, bookkeeping, payroll, and advisory services.

• Skills:

• Exceptional strategic thinking and problem-solving abilities.

• Proven ability to manage budgets and allocate resources effectively.

• Excellent interpersonal, communication, and negotiation skills.

• Proficient with industry-standard accounting and management software.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.