Current job opportunities are posted here as they become available.
Department: | Billing |
Location: | Largo, FL |
As a Client Retention Specialist with 1-800Accountant, you are responsible for protecting existing revenue by
retaining clients that are seeking to cancel their service(s), or are at risk of canceling with 1-800Accountant.
The Client Retention Specialist must continually demonstrate strong skills in the areas of negotiation, save
techniques, rebuttals, and interpersonal communication & problem solving skills, which will maintain long-term client relationships with our client base while reducing churn and enhancing revenue. The ultimate goal is to retain clients and make them advocates for 1-800Accountant services.
The Client Retention Specialist will also be required to research complex issues that are driving
cancellations. This will aid in identifying root causes so they can work with leadership to develop long term
solutions for process and/or service failure points.
This position will start out as an in-office position in our Largo, FL office.
Core Competencies:
Responsibilities:
BENEFITS
Medical, Dental, Vision, FSA, Dependent Care
401K with employer match
Upward mobility potential
Weekends off
Flex schedules
Earn top money while also maintaining a great work/life balance
Collaborative and inspirational work environment
Join an engaging community of like-minded individuals
Diversity
1-800Accountant is an equal opportunity employer and makes employment decisions on the basis of merit. 1-800Accountant’s policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
#1-800AccountantS